Legal

Privacy Policy

Last updated: August 2026

Information we collect

When you create an account or place an order, we collect your name, email, delivery address, phone number, and payment details (processed securely by our payment provider — we never store full card numbers). We also collect preferences you set, such as spice level and dietary restrictions.

How we use your information

Your data is used to fulfil orders, manage your subscription, communicate delivery updates, and improve our weekly menu based on aggregated feedback. We do not sell your personal data to third parties.

Data retention

We retain account and order data for as long as your account is active, and for a limited period afterward as required for accounting and legal obligations. You can request account deletion at any time by contacting us.

Your rights

Under EU data protection law, you have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise any of these rights, contact us at hello@masalabox.eu.

Cookies

We use essential cookies to keep you logged in and remember your language preference. We do not use third-party advertising or tracking cookies.